Location: Remote
Type: Contract

Alyssa Nobriga International is a leading online coach certification school offering a 1-year cohort-based program to 400-500 students annually. We also host live events, masterminds, and offer low-ticket products. Our team of 20+ is divided into three departments: Program Delivery, Marketing and Sales, and Admin and Finance.

Are you an experienced administrator with a passion for personal development and a knack for managing the administrative backend of educational businesses?

Join us at the Alyssa Nobriga Institute, an online professional development and educational brand that is expanding quickly! We consciously grow each year, leading us to be the multi-seven-figure company we are today.

Our mission is to help people wake up to their inherent wholeness and support them in living what’s most true in their hearts, creating a life they love. We aim to be the gold standard and uplevel the coaching industry. We support our community to feel more empowered to live with a greater sense of authenticity, purpose, and fulfillment through teaching transformational tools with compassion and love. We certify hundreds of coaches a year in our transformational methodology that uplifts the human spirit and potential.

🚀 Your Role
As our Operations Assistant and Administrator, you're the heartbeat of our admin operations, projects, and tech stack. You will manage the A-Z of administrative tasks for our online coach certification school.

🔍 Your Responsibilities Include:

- Daily oversight of admin projects, troubleshooting, and problem-solving while optimizing policies, procedures, and systems with leadership guidance.
- Ensuring that all admin projects are executed from idea to implementation.
- Handling failed payments, contracts, software accesses, introductions to the team, and helping new hires settle in.
- Streamlining admin processes, automating workflows, and providing team training on updated systems and workflows.
- Setting weekly admin goals with department leaders, measuring KPIs, and tracking targets.
- Documenting and coordinating expenses and vendor payments.
- Tech Stack Management: Overseeing various software tools used across the institute and suggesting upgrades/changes to the tech when required.
- Gathering, analyzing, and reporting various data.

📈 We're Looking For Someone Who:

- Is a pro at managing admin systems and workflows.
- Has experience in coaching/certification/online education and business growth.
- Excels in systems and automating processes for efficiency.
- Possesses exceptional organizational skills and attention to detail.
- Is strategy-driven, results-oriented, and has a strong analytical mind.

Requirements:

Ability to identify and solve problems quickly, manage multiple projects, and meet deadlines.
Ability to contribute ideas and find creative solutions.

❌ Not Suitable If You:

Lack experience in managing the admin of an online school.
Are not adaptable, resourceful, or open to coaching.
Require extensive training beyond the role's needs.
Wait for instructions instead of taking initiative.
Have never worked in a remote team.
Lack experience in the online course/coaching/e-learning industry.
This position is perfect for those who thrive in a dynamic, fast-paced environment and are eager to drive growth in a leading educational institute.

Apply now and be part of our transformative journey! 🌟