Note: This role is in-person in Indiranagar, Bangalore
Build a product users LOVE
Want to create MASSIVE impact
Want to do the BEST work of your life
Work with a PASSIONATE and KICK-ASS team, with a vision that will blow your mind
What we are: The most human-like voice AI bot for BFSI
What we are in more details: See it for yourself through our bot calls below:
Loan sales call: https://drive.google.com/file/d/1CxbETNMRSba7idz_0IgMxotj3jRjD85q/view?usp=sharing
Health insurance sales: https://drive.google.com/file/d/156pv9cdWyRrwX7ef5JBt3K28A72_PYEr/view?usp=sharing
What we’ve done:
Proven to be the most human-like bot in the market (Competed in POCs against 6+ other voice AI companies and came out as #1 to win contracts)
We’ve grown the fastest of any voice AI company in India - in <8 months, working with:
Banks / NBFCs: Aditya Birla, RBL Bank, Axis Bank, IndusInd Bank, Shriram Finance, Bajaj Auto and others
Fintechs: Cred, Paytm, Turtlemint, InsuranceDekho, Simpl and others
Others: Physics Wallah, Tata 1MG, Aakaash Institute, upGrad and others
Our funds: Just closed our $3 mn seed round 💰
Aditya Birla
Axis Bank
Paytm
Cred
IndusInd Bank
Shriram Finance
Bajaj Auto
Tata 1MG
… just to name a few
Arrowhead’s culture is nothing like i’ve seen in any organization I’ve worked at. I actually feel like I can express my ideas and that they will be heard and implemented here. I’ve never felt this empowered before.
At Arrowhead, we have a deep focus on being the best - the best product and the best partner to the customer. This is how we’ve gotten to where we are today, and how we will continue to grow to become the largest BFSI-focused voice AI company in Asia.
It is not for the faint of heart - you will learn the most, grow the most and do the most you’ve ever done.
But you have to be willing to put in that blood, sweat and tears to get there.
We're looking for a Senior Data Scientist who can build and optimize our AI models that power our voice AI platform. You'll be the brain behind our technology, ensuring our AI can handle complex conversations while maintaining high accuracy and natural-sounding interactions.
Your work will involve:
Own end-to-end model development – from requirement gathering and algorithm design to implementation and deployment, you'll shepherd ML features through their complete lifecycle.
Build for conversational intelligence – develop models that can handle hundreds of thousands of conversations per day with high accuracy and natural language understanding.
Innovate through research – stay current with cutting-edge NLP and speech technologies, read research papers, and implement state-of-the-art solutions that give us a competitive edge.
Design ML pipelines – create robust, scalable machine learning infrastructure that can continuously improve from our growing conversation data.
Optimize for performance – identify and resolve model bottlenecks to ensure our voice AI delivers natural, real-time conversations without comprehension issues.
You'll have a front-row seat to building and optimizing cutting-edge AI models for voice intelligence.
You'll get to work on natural language understanding, speech recognition, and conversational AI.
You will be developing models that power conversations with some of India's biggest enterprises (Our voice AI technology is vetted by technical leaders at companies like Paytm).
You'll have direct impact on model accuracy, performance, and the company's AI capabilities.
You'll build mission-critical AI systems that enable hundreds of thousands of natural-sounding conversations daily.
What We're Looking For
5+ years experience in data science, machine learning, or related field
Strong background in natural language processing (NLP) and conversational AI systems
Experience with speech recognition and text-to-speech technologies
Proficiency in Python and data science libraries (NumPy, Pandas, scikit-learn)
Familiarity with deep learning frameworks (PyTorch, TensorFlow, Hugging Face)
AI & ML Skills
Experience fine-tuning language models (LLMs) for specific domains or tasks
Expertise in analyzing conversational data at scale and extracting actionable insights
Knowledge of customer intelligence systems and experience building data-driven applications
Understanding of speech-to-text optimization and improving transcription accuracy
Data Engineering & Analytics
Experience with large-scale data processing (handling hundreds of thousands of conversations)
Ability to design and implement data pipelines for continuous model improvement
Knowledge of feature engineering techniques for conversational data
Experience with A/B testing methodologies to evaluate model improvements
Familiarity with data visualization tools for presenting insights to stakeholders
Startup Mindset
You've built and deployed ML models in production environments
Comfortable with fast-paced environment where you'll own critical data science decisions
Collaborative approach - you work well with engineering teams, product, and founders
Growth-minded and excited about building customer intelligence systems that scale
User-obsessed: Users come first, above all else.
Communication: You over-communicate. You communicate clearly and precisely, both verbally and in writing, including explaining technical concepts.
Timeliness: You respect timelines and communicate beforehand if there is a blocker
Ownership: You proactively take initiative to find solutions and focus on what must be done to create success.
Grit: You pursue challenging goals with passion and courage.
Intellectual curiosity: You want to constantly push yourself out of your comfort zone to try and learn new things
Entrepreneurial: You are empowered to take decisions and act on them, treating this startup as your own
👬 FOUNDING TEAM
Devyani Gupta CEO & Co-founder
Vengad Srinivasan CTO & Co-founder